up-date re: Aetna
Sorry about the first message hit the wrong key 
I called Aetna again this morning. This time I was transfered to the appeal
department. As I talked to the person she was able to answer a few questions.
However the biggest help was she Sent an e-mail to the Medical Director with my
doctors phone number so he could call him. Yea!
Now I am back to waiting. Hurry up and wait.
Marie A Klein — San Leandro, CA